Purchasing, Delivery & Returns

At Stonehouse Studio, each piece is individually sourced and selected for its character, history, and craftsmanship. We encourage thoughtful, considered purchasing. We are always happy to answer questions or provide additional imagery before purchase.

UK Sales Only

We currently sell and deliver within the United Kingdom.

Collection

Complimentary collection is available from our Cotswolds studio. Items collected in person are considered final sale.

Delivery

Small items are dispatched via complimentary Royal Mail delivery within the UK.

For larger items, including furniture and oversized works, all shipping arrangements are the responsibility of the customer. We do not arrange couriers, but we are happy to facilitate access for collection.

Once an item has been collected from our studio by a customer-arranged courier, responsibility transfers to the buyer.

Returns

Online purchases may be returned within 14 days of receipt in accordance with UK distance selling regulations. Return shipping costs are the responsibility of the customer. Items must be returned in their original condition.

Certain exclusions apply, including made-to-order and collected items.

The full, unabridged Purchasing & Delivery policy — including complete terms, delivery details, and returns conditions — is available at checkout prior to purchase.